Cineplexes
Having a sizeable customer in premise for more than 2 hours, still most Cineplex have a strike rate of around 30% at their Food counters. One of the major reasons is that, the interval time is just 9-10 mins, and given the limited counter staff, very few customers could be attended during that period.
Our State of the art mobile app allows customers to place orders anytime during the entire length of the movie, and having the option of being delivered to the seat or picking it up.
So whenever a movie part is dragging, or a boring is playing, customer can just simply order from his/her seat using the app.
Revenue Increase
With our Intelligent Order Maximizer and Hot Seller, the F&B strike rate of the Cineplex increases
Higher Customer Satisfaction
With the facility to order ‘ANYTIME’, order from the seat and on seat delivery, the customer gets delighted with the service
Better Resource Management
Staff’s bandwidth gets spread out during the movie hours, and not just during interval.
Hot Seller Promoter
Do you want to market your Combos to your customers?
Our Hot Sellers bring customer focus onto your premium items and combos in your menu, through visual features that substantially appeals the customer in making favorable choices, which shall leave the customer with delight, and increased revenue to you.
Intelligent Order Maximizer
How would it be if the customer is influenced to order , just while interval is around the corner?
Our Cineplex Intelligent Order Maximizer , Geo tracks customer audi/screen location and intelligently influences the customer 10-15 minutes before the interval begins, to place an order.
These messages are muted vibrations and compliant to the norms of movie watching, while being effected.
Dynamic Menu Manager
Do you go through difficulties, trying to explain the customer, why an item on the menu is out of stock and leaving the customer disappointed?
With Cineplex Business Maximizer eMenu, you can manage your instock and outstock with a touch of the button. When an item is tapped out of stock , within few minutes, it goes away from all the eMenus, leaving the customer to see only items, which are currently available.
Other Features
Re-order Facilitator
One click ordering from your past orders
Customizations
Allow customers to choose their variations, provide custom instructions per item
Customer Relationship Management
Manage customer data, leverage for marketing and promoting yourself
Upcoming Movies Promoter
Promote upcoming movies on the app
Feedback Management
Collect feedback, Get Alerts, Analyze, Take Actions
Multiple Payment Methods
Pay online via cards, wallets, netbanking, etc